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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Owens

Matthew Owens

November 7, 2024

5  out of  5
rating by Matthew Owens
"Friendly service"
We responded:
"Thank you so much for your 5 star review! We greatly appreciate your business and loyalty! "
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Beth Griffith

August 30, 2024

5  out of  5
rating by Beth Griffith
"The most helpful and kind office in the business! Just moved back to Tennessee and they made the whole process smooth and seamless!"
We responded:
"Thank you so much Beth! We are so glad you guys are back and we are able to help you with your insurance needs again!"
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Adele Brummett

August 27, 2024

5  out of  5
rating by Adele Brummett
"I appreciate this great group of people. They are always friendly, efficient, and helpful with anything myself or my family may need."
We responded:
"Thank you Adele! We appreciate you and your family's loyalty to our office. We enjoy serving you guys"
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Donna Pinkerton

August 2, 2024

5  out of  5
rating by Donna Pinkerton
"Great very simple and convenient Jeremy was extremely nice"
We responded:
"Thank you so much Donna and welcome to our office and the State Farm family!"
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Maggie Brock

July 30, 2024

5  out of  5
rating by Maggie Brock
"Jeremy is the BEST! Great agency!"
We responded:
"Thanks Maggie for your 5 star review! We appreciate you very much"
Profile photo of Margie Brooks

Margie Brooks

May 24, 2024

5  out of  5
rating by Margie Brooks
"Friendly place! Jeremy is the best and always willing to help and support you when you need something!!!"
We responded:
"Thank you so much Margie! We appreciate you and your family so much for being long time loyal customers of ours. "
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Denise Faber

May 9, 2024

5  out of  5
rating by Denise Faber
"The minute I contacted this office, the love and respect was felt. Everyone was so welcoming! Absolutely would recommend this complete team as the best of the best!"
We responded:
"It was so nice meeting you Denise and welcome to Tennessee! We are so happy to continue your State Farm insurance here and thank you for the nice review! If you need anything at all, please let us know! "
Profile photo of Lisa Burton

Lisa Burton

April 25, 2024

5  out of  5
rating by Lisa Burton
"I have auto and home insurance with state farm/ Linda Kilgore love the staff they answer any questions I have and if I don't understand they will explain them to me. Jeremy and Ruthie are the best"
We responded:
"Thank you so much for your review Lisa. We appreciate you so much and your loyalty to us! "
Profile photo of Steven McCarty

Steven McCarty

April 2, 2024

5  out of  5
rating by Steven McCarty
"Linda’s entire team is always so very helpful. They take time to be sure you are making the best decisions when getting the right insurance. Also, Linda will make herself available to you anytime you need her. I don’t even live anywhere near Linda’s office but I have had her as my agent for over 30 years."
We responded:
"Thank you Steve for your nice review! We appreciate your business and loyalty over so many years. Our goal is to provide the best customer service possible, no matter where you are! "
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Katy Streetman

March 21, 2024

5  out of  5
rating by Katy Streetman
"This place goes above and beyond. Everyone in office is very nice and helpful! Callie was able to get me a great deal on insurance and super sweet!!"
We responded:
"Thank you for sharing your positive experience with us! We will make sure to pass on your kind words to Callie for her exceptional assistance in getting you a great deal on insurance. We appreciate your feedback and look forward to serving you again in the future!!"
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SJ Floyd

March 4, 2024

5  out of  5
rating by SJ Floyd
"Always helpful and right on top of all my insurance needs. Highly recommend."
We responded:
"Thank you for your 5 star review. We appreciate your kind words and your business with us. "
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michael lambdin

March 2, 2024

5  out of  5
rating by michael lambdin
"Jeremy is great I have worked with him for years and he always works with me and does his best. Great service"
We responded:
"Thank you so much Michael for your review! We appreciate you and your family's loyalty over the years. "
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Jewell Hanson

February 21, 2024

5  out of  5
rating by Jewell Hanson
"I cannot say enough about Linda and her crew. They all go above and beyond what is required. Let me also say this about Linda, I live in another state and have a second home that Linda insures through state farm all my other homes and autos are covered through state farm as well but I had an issue with a policy with my local agent and could not get it clarified or resolved .I was to the point of Leaving state farm all together. I placed a call to Linda Kilgore as a last resort and within a matter of a day it was resolved after trying to get it resolved through my other local agent for weeks. I wish Linda could take on all my policies. This just goes to show the difference in experience and inexperience and customer appreciation! Thank you Linda Kilgore and crew! I would give more stars if I could!"
We responded:
"Thank you so much for your kind words Jewell. We try to help our insureds in any way that we can and make sure they get the best customer service possible. If you need us for anything else, please let us know! "
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ryan sharpe

February 20, 2024

5  out of  5
rating by ryan sharpe
"Wonderful agent with a wonderful staff! Highly recommend!!!"
We responded:
"Thank you so much for your 5 star review! We appreciate you!"
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Michael Tuthill

December 19, 2023

5  out of  5
rating by Michael Tuthill
"Thank you for all your help. You all are my #1 state farm agent. And I will give you a 100% rating. Thank you once again for being my #1 agent."
We responded:
"Thank you Michael. You are a valued long time customer of ours and we appreciate your loyalty!"
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Julie Schmuelling

December 1, 2023

5  out of  5
rating by Julie Schmuelling
"Excellent service! Timely and professional."
We responded:
"Thank you Julie for your 5 star review! We appreciate your business and look forward to having you as a customer!"
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Karen Allen

November 21, 2023

5  out of  5
rating by Karen Allen
"Great with customers. Always updates I feel that Jeremy's always puts me first.linda Kilgore s office is run great"
We responded:
"Thank you Karen for your 5 star review! We greatly appreciate you being a loyal long time customer"
Profile photo of Jasmine Brooks

Jasmine Brooks

November 21, 2023

5  out of  5
rating by Jasmine Brooks
"The best service ever! Quick & always understanding."
We responded:
"Thank you so much Jasmine! We truly appreciate your 5 star review and being a valued customer of ours!"
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Patricia Brock

November 17, 2023

5  out of  5
rating by Patricia Brock
"I very familiar with insurance and Linda Kilgore is one of the best."
We responded:
"Thank you so much for your 5 star review! We greatly value you being a long time customer. We appreciate you and your family very much!"
Profile photo of Danielle Hadorn

Danielle Hadorn

November 14, 2023

5  out of  5
rating by Danielle Hadorn
"This office as a team has always been so quick to answer any questions we have. Same day responses to be exact! And everyone has been nothing but kind and professional."
We responded:
"Thank you so much for taking the time to leave such a positive review of our office! We truly appreciate your kind words and are thrilled to hear that our team has been able to provide quick and helpful responses to your questions. You are a valued customer!"
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Tasha Raines

November 14, 2023

5  out of  5
rating by Tasha Raines
"I've been with them for over 10 years. They've always been easy to work with and they always get my stuff taken care of quickly."
We responded:
"Thank you for being a long time valued customer Tasha! We greatly appreciate your loyalty and business. "
Profile photo of Larrissia Ford

Larrissia Ford

November 14, 2023

5  out of  5
rating by Larrissia Ford
"Always there when I have any questions or concerns about my account and was able to help get me a good price on insurance compared to the other companies around!"
We responded:
"We appreciate your 5 star review Larrissia. Thank you for trusting us with your insurance needs!"
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Jessica Thomas

November 13, 2023

5  out of  5
rating by Jessica Thomas
"Linda Kilgore and staff are one of the absolutely best. They care, knowledgeable, they advise the best options and the best price for the coverage you need. Highly recommended them."
We responded:
"Thank you so much Jessica! You are a valued long time customer!"
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Jana Bass

November 10, 2023

5  out of  5
rating by Jana Bass
"Staff is excellent, took care of all my needs. Callie added new vehicle purchase in just a fee short minutes."
We responded:
"Thank you so much Jana! We appreciate the opportunity to help you! "
Profile photo of Rebecca Marsh

Rebecca Marsh

November 9, 2023

5  out of  5
rating by Rebecca Marsh
"Awesome company! Every time I go there is great customer service! Jeremy is the best at insurance and working with you! I will recommend this office to everyone!"
We responded:
"Thank you so much Rebecca for your 5 star review! We really appreciate your business and loyalty to us. "